Bringing a fish home can be a fun and exciting time, but if something goes wrong and the fish doesn’t work out, you might be worried about returning it.
If you bought the fish from PetSmart, you can return it within 14 days of the purchase date and even exchange it for another fish.
This can give you some peace of mind in knowing that PetSmart offers a warranty on their fish and will ensure all fish are healthy before they sell them.
Before you buy a fish from PetSmart, make sure you are familiar with the fish return policy and process.
What Is PetSmart’s Fish Return Policy?
PetSmart’s fish return policy states that you can return any fish to the store within 14 days, whether it is sick, dead, or alive.
You must have a receipt for the fish, and you must return it to the same store where you purchased it.
The return policy allows you to exchange the fish for the same type of fish or exchange it for another type of fish of the same price.
If the fish is dead, you can exchange it for a live fish.
If the fish is sick, you can exchange it for a healthy one.
If you do not want to exchange your fish for a different fish, you can ask for a refund or even a store credit.
You will be credited for the same price you paid for the fish.
Does PetSmart Have A Fish Warranty?
PetSmart does have a warranty on their live fish.
If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it.
During this time, you can exchange the fish or request a refund for the value of the fish.
This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium.
Can I Return Fish To PetSmart?
Yes, you can return fish to PetSmart.
There are many things that can cause a fish to pass away or become sick after you bring it home from the store.
PetSmart wants to keep their customers happy, and they offer a return policy that makes it possible for you to return your fish to the store for any reason within 14 days.
This allows you to have plenty of time to take your pet home, see if it adjusts to its new life, and decide if it’s the best pet for you.
If the pet happens to get sick or pass away during this time, you can return it as long as you have a receipt.
Can You Return Dead Fish To PetSmart?
Losing a fish can be devastating.
Although fish are small, they can hold a big place in the heart of their owners.
When you buy a fish, you hope to have it for several years.
Unfortunately, fish do pass away.
This can be caused by several different things, including water quality, other fish, a poor diet, health problems, and even stress from moving to a new home or being in a new environment.
If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt.
Can You Return Live Fish To PetSmart?
Sometimes when you buy a pet from PetSmart, things just don’t work out.
Your new fish may not get along well with the other fish in the tank, it may be too big or small for the tank, or it may not look or act how you expected.
Even if you have a fish that is completely healthy, you can still return it to a PetSmart store.
PetSmart accepts the return of live fish as long as you have a receipt and are able to return it within 14 days of purchasing it.
You do not have to give any explanation when you return the fish, but if you are planning to get a replacement fish, it can help to tell the PetSmart staff why the returned fish didn’t work out.
This will help them figure out which other fish may be a better fit for your tank or your preferences.
Can You Return Sick Fish To PetSmart?
When you buy a pet from PetSmart, you expect it to be healthy and live a full life.
Sadly, a lot of fish become ill during transportation to the pet store or even from the pet store to your home.
They can also get sick when they come in contact with other fish that are kept in the same tank as them.
This is why it is important to quarantine your fish when you bring them home from a pet store and before you add them to a tank with other fish.
If your fish is sick, it may not show symptoms for several days.
During this time, it could be spreading its illness to other fish in your tank.
Quarantining the fish will allow you to observe it to make sure it’s healthy before you expose your other fish to it.
If your fish starts to show signs of being sick or doesn’t act right, you can return it to PetSmart.
You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it.
To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date.
How Can I Tell If My Fish Is Dead?
If your fish does not appear to be healthy or alive, you will want to check to see if it is dead before you return it to PetSmart.
Some fish stay very still while they are sleeping, so they may appear to be dead even when they aren’t.
If you think your fish may be dead, check for some of these signs.
1. Check Vitals
Your fish has vitals, but they appear different from those of a human.
You will need to check to see if your fish is breathing.
Look closely at its gills to see if they are moving in and out.
If the gills are not moving, the fish is no longer moving and might be dead.
2. Check The Eyes
Look closely at the fish’s eyes.
If they appear completely cloudy or are sunken in, it’s a sign the fish is dead.
3. Scoop It
Use a net to gently scoop up the fish.
If the fish moves when you put the net towards it, it’s not dead and may have just been sleeping.
If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if it’s breathing.
Can You Return Unwanted Fish To PetSmart?
Most people buy a fish with big plans for it.
You may already know where you will put it, what other fish will go with it, and how the tank will look when it is complete.
If your fish doesn’t work out for some reason, you might not want to keep it.
You can return any unwanted fish to PetSmart.
As long as you are returning the fish within 14 days of the purchase date, you can exchange it for a different fish, get a store credit, or even get a refund.
If you are outside of your return window and you don’t want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange.
What Does PetSmart Do With Returned Fish?
PetSmart will take any returned fish and quarantine them for several days.
During this time, they will observe the fish to make sure they are healthy and not showing any signs of illness.
They may then move the fish to a larger tank with plenty of plants and some other fish that are also in quarantine.
If the returned fish seems to be healthy, PetSmart will add it back to the tank that holds similar fish and will sell it to another customer who chooses it.
Can I Return A Fish To PetSmart Without A Receipt?
PetSmart requires that you have a copy of your receipt in order to return any fish for a refund, exchange, or credit.
While this is clearly stated in the return policy, it may come down to each store.
If you shop at a specific store often and the employees remember you buying the fish, they may be willing to do the return within a receipt.
If you are a member of the PetSmart Rewards program, the store may be able to pull up your purchase history and see that you did buy the fish there and within the 14-day return period.
They may even be able to print off a copy of the receipt.
Do I Need A Water Sample To Return A Fish To PetSmart?
PetSmart does not require you to bring in a water sample from your tank in order to process and return it.
If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return.
PetSmart can test your water to find out what kind of problems you may have.
This will allow you to treat the water and correct these issues before you buy more fish and add them to the tank.
PetSmart tests water for free and will be able to tell you what is safe and what isn’t.
If your water parameters are off, a PetSmart employee will be able to show you what products can help bring them to the right levels and ensure your fish are healthy and happy in your tank.
Do I Need To Bring In A Dead Fish For A Refund At PetSmart?
Yes, if you have purchased a fish from PetSmart and it has passed away, you will need to bring it in with your receipt to get a refund.
This proves to the store that the fish did die.
It will also give them a chance to look at it and decide what caused its death.
In some cases, they may be able to see signs of illness or disease.
Knowing what caused the fish’s death will allow you to monitor your other fish for signs of similar illnesses and help you determine the best way to prevent the problem from spreading to your other fish.
Can I Return A Half-Eaten Fish To PetSmart?
When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it.
You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful.
If you find that your new fish has been nipped, bitten, attacked, or eaten, you should still bring it back into the store with you to get a refund.
PetSmart replaces and exchanges fish for a variety of reasons, and as long as you have part of the fish and the receipt, they will accept your return.
Can I Exchange Fish At PetSmart?
PetSmart does allow you to exchange fish.
If your fish dies, is sick, or just isn’t the best option for your aquarium, you can bring it back into the PetSmart store where you purchased it and ask to exchange it.
You will need to have a copy of your receipt, and the exchange must be made within 14 days of the original purchase date.
You may exchange your fish for another fish of the same type or a different type.
Most stores will require you to choose a fish that is in the same price range as the original, but some may let you pay the price difference.
What Is PetSmart’s Small Animal Return Policy?
PetSmart’s small animal return policy is very similar to the fish return policy.
If you buy a small animal from PetSmart and it becomes sick, dies, or isn’t the right fit for your home, you can return it or exchange it.
You will need to bring in the pet and have a copy of the receipt.
You must also make sure you make the return within 14 days of the original purchase price.
PetSmart may ask you questions about the return but will honor it.
Can I Return A Hamster To PetSmart?
Hamsters can be returned to PetSmart.
You may decide to return your hamster if you find that you no longer want it or cannot provide adequate care to it.
If the hamster becomes sick or passes away within 14 days of purchasing it, you can take it back to the same PetSmart store where you bought it and ask to have it replaced.
You may choose to exchange it for another hamster, a store credit, or another pet.
You will need to have a copy of your receipt that shows when and where you bought the hamster.
Will PetSmart Test My Water Quality?
If you return a fish to PetSmart and are worried that you may need to have your water tested, you can ask a PetSmart employee to test the water for you.
They will do this by asking for a water sample and using a simple test to tell you what parameters are at safe levels and which ones are dangerous.
You will need to improve the quality of your water and make sure it is ideal for the fish you want before you can buy new fish and add them to the tank.
Are Animals Returned To PetSmart Quarantined?
PetSmart wants to ensure all the animals in their stores are safe, so if they do take a returned pet, they will immediately add it to a quarantine cage or tank.
These areas allow the pets to live happily and healthily but keep them away from other animals.
If your pet is sick, a PetSmart employee will treat it and help it recover while in quarantine.
After the quarantine period is up, the pet will be allowed to live with other similar animals.
It will also be available for purchase from the pet store once it has fully recovered.