Lowe’s can sometimes be a very busy place to shop.
If you want to make your checkout experience easier, then you might want to try curbside pickup.
Curbside pickup allows you to order your items online, then sit in the comfort of your car while a store associate picks up your items and loads them in your car.
Considering how easy and convenient curbside pickup is, you may wonder if Lowe’s provides the service.
Does Lowe’s Have Curbside Pickup?
Yes, Lowe’s does have curbside pickup services.
Lowe’s has always had some version of curbside pickup available.
When you order certain building materials, for example, it’s not uncommon for Lowe’s to have you park in a loading area.
The workers will then load your car or truck with the building materials that you bought.
Since the COVID-19 pandemic, however, many companies have looked for additional ways to serve their customers.
Lowe’s has expanded its curbside pickup to include items beyond building materials.
Now, no matter what you’re buying, in most cases, you can use curbside pickup at Lowe’s.
How Does Curbside Pickup At Lowe’s Work?
Lowe’s makes it easy to order your items for curbside pickup.
However, you have to ensure you’re using the right device to unlock the ability to have curbside pickup.
Lowe’s allows you to use its curbside pickup service when you order through the Lowe’s app.
On the app, you’ll select the items that you want to buy, then head to the checkout screen.
When you’re at the checkout screen, you should see an option for curbside pickup.
Click that option, then submit your payment to finalize your purchase.
The associates at Lowe’s will start grabbing your items and putting them together for you.
When they have all your items ready, you’ll receive a notification that they’re ready for pickup.
You’ll then need to drive to Lowe’s and park in the designated curbside pickup parking area.
You’ll notice those areas by looking for a blue pickup sign.
Park there, and with the app, you can notify the store that you’ve arrived by clicking the “I’m Here” button.
A store associate will come out with your order and load it into your car for you.
In some cases, you may need to pick up the items yourself in a locker.
This is typically when your order contains very large items.
If this is the case, then you’ll receive a QR code in your confirmation email.
Scan that code, and your locker will open for you.
You can then take your items and load up your car.
In most cases, however, a store associate will take care of the loading process for you.
Once you have your items, you’re able to leave the store.
Is There A Fee For Using Curbside Pickup At Lowe’s?
No, there is no fee for using curbside pickup at Lowe’s.
Lowe’s considers it a complimentary service for shopping from their store.
What Items Are Available For Curbside Pickup At Lowe’s?
In most cases, almost every item is available for curbside pickup at Lowe’s.
That often includes building materials.
That’s because Lowe’s started their curbside pickup service by delivering building materials to their customers.
They’d have their customers park in the loading area, then use a forklift or other equipment to load the materials onto the customer’s truck.
As such, they have experience in handling curbside pickup orders no matter the size.
That said, certain items may be difficult for a worker to bring to the curbside pickup location.
For example, Lowe’s does list a few exceptions to their curbside pickup service.
Those items include:
- Bulk orders
- Big and bulky items
- Items requiring assembly
- Tinted paint
- Installed sales items
- Delivery service
They do list building materials and lumber as one of their exceptions.
In this case, you likely need a different service than curbside pickup.
Curbside pickup is more for buying smaller items from Lowe’s.
Other exceptions include items like large appliances, flooring materials, cabinets, and countertops.
Those are items that you’ll need to buy either in-store or use a different means of delivery.
If you’re unsure whether a specific item qualifies for curbside pickup or not, then you can call your Lowe’s store ahead of time.
How Long Does It Take To Get A Curbside Pickup Order At Lowe’s?
It can take around three hours for your curbside pickup order to be ready for you.
That largely depends on how busy the store is and whether you’re buying from multiple stores or not.
When the store is busy or low on associates, then it may take a while for someone to be available to put your order together.
As such, your order may take longer than three hours to have ready.
When the store isn’t as busy or has a lot of available associates that day, then it may not even take three hours.
That’s why Lowe’s suggests waiting until you receive a confirmation that your order is ready.
Depending on your contact preferences, Lowe’s will either send you confirmation via an email, through the Lowe’s app, or in a text message.
You’ll receive confirmation from each store from which you purchased something.
For example, if you bought from three different Lowe’s stores, then you’ll receive three different confirmations telling you that your order is ready.
Once you receive that information, you’re able to head to the stores and pick up your items.
What Are The Hours For Curbside Pickup At Lowe’s?
Curbside pickup is available for as long as Lowe’s is open.
Most stores are open from 6 AM to 9 PM.
As such, you can order curbside pickup between those hours.
If you order curbside pickup at 6 PM or later, there’s a chance that Lowe’s might move your curbside pickup to the next day.
They’ll typically do this because they believe that they won’t be able to fulfill your order before the store closes.
As such, if you know you need an item the same day as when you order it, it’s a good idea to order curbside pickup as early in the day as you can.
How Do You Change Or Cancel Curbside Pickup At Lowe’s?
If you need to change or cancel your curbside pickup order at Lowe’s, then you’re going to need to contact the store specifically.
You’ll need to call the specific store that is handling your curbside pickup.
You’ll need to let them know that you wish to cancel or change your curbside pickup.
They might require some sort of verification from you.
As such, it’s a good idea to have your order number on hand to give to them.
Once they cancel your curbside pickup service, you don’t have to worry about making it to the store on time.
Is Curbside Pickup Available At All Lowe’s Locations?
Yes, curbside pickup is available at all Lowe’s locations.
The biggest difference is what items are eligible for curbside pickup between each store.
Some stores might allow you to order a specific item for curbside pickup while other stores might not.
That said, you can expect curbside pickup services at any Lowe’s store you go to.
What Are The Benefits Of Using Curbside Pickup At Lowe’s?
There are quite a few benefits of using curbside pickup at Lowe’s.
The biggest benefit is that you don’t have to wait in line to check out.
You can simply put in your order at Lowe’s in the morning, then run a few errands while you wait for the store to put your order together.
Then you can head to the store once you receive confirmation that your order is ready for pickup.
Once you arrive, the store will load your order for you, and then you can continue on your way.
Curbside pickup at Lowe’s saves you time and energy.NEXT: Does Sam's Club Have Curbside Pickup? (2023)