You dial a number, and you hear an operator telling you that your call can’t be completed.
You try again, and the same thing happens, and you wonder why this is the case.
The issue is common, and everyone experiences it from time to time.
If you have experienced this for the first time, you might be wondering why this is the case.
Your Call Cannot Be Completed As Dialed (7 Causes)
Before you try any of the fixes, it is important to understand why this issue is showing up.
There could be a myriad of reasons for this problem.
For example, you may be calling the wrong number, the number may not be in service, or you may be having carrier issues, etc.
We have outlined each of these reasons in detail so that you can be better prepared to fix the issue:
1. Calling A Wrong Number
One of the top causes of this issue is that you are calling the wrong number.
Many people dial fast and miss a digit or two from the number.
Besides that, if you are making an international call, then you might have entered the country code incorrectly.
We recommend that you double-check the number to see if you have written it accurately.
When you check and correct the format, it will often resolve the issue without doing anything more.
If the issue persists, then there might be other reasons for this problem.
2. Phone Number Is No Longer In Use
Another scenario that is most likely the case is that the number you are dialing is no longer in service.
Many people stop using their numbers for different reasons.
When that happens, the number is not reachable, and in most cases, you will hear this from the operator.
The mobile plan of the person you are calling can expire, which means that the number is no longer accessible to anyone.
You can contact a mutual friend or family member to check if the person is using the number or not.
This will help you understand whether this is the cause of the message you are receiving from the operator.
3. Carrier Issues
Carrier issues can also cause this problem.
It could be a problem with your carrier or the receiver’s.
In many cases, you will hear this message, and it is a common problem that many people face.
It can also be possible that your carrier is only having an issue with the carrier you are trying to reach.
We recommend that you use another carrier to place the call and check if it goes through.
If it still doesn’t, it might mean that the carrier of the receiver is having an issue.
If it goes through, then your issue will be resolved in no time.
You can also wait and see if the issue resolves itself with time.
Many times, you will need to have a little patience.
Sometimes, carriers have various issues, but they get solved in due time.
4. No Network Coverage Or Phone Is Switched Off
The number you are trying to reach might not have any network coverage in the area they are in.
Besides that, there is another possibility that their phone might be switched off.
The message is automated and plays when any of these scenarios take place.
We recommend that you wait it out to see if the person enters an area where there is coverage or if they turn their phone on.
Most of the time, the message is not your fault because it is automated.
It will only play if there is an issue from the other person’s end.
You can still check your network and carrier to see if the issue lies with your mobile plan.
If that is not the case, you don’t have many options but to wait and see what happens.
You should be able to place the call soon enough.
5. The Local Exchange Has Too Many Requests
Local exchanges are responsible for managing outgoing calls.
Sometimes, the exchange can have too many requests at one time.
Such congestion means that your call will not go through, and you will hear this automated message on your phone.
You can wait for a while and try the number again when you think it is a good time to do so.
Besides that, if the message persists, it means that there is an issue with the carrier.
It could be your carrier or that of the person you are trying to call.
When you resolve this issue, calls will go through with ease.
You can also talk to the customer support of your carrier to see what the issue is.
They will let you know if the problem is coming as a result of the local exchange being overloaded with requests or not.
Then, you can decide what course of action you want to take.
Most of the time, you will have to wait it out and check if the issue persists.
6. The Number Is Not Configured Accurately
You might be wondering what this means, as many people have trouble understanding the configuration of the number.
You might receive an automated message because the configuration of the number is inaccurate in the relevant database.
The only problem is that there is nothing you can do if this is the issue.
The most you can do is call the carrier of your phone service and clarify the issue to them.
After that, they will let you know whether this is the case or not.
If even this is not the case, then there are still other possible causes for this issue.
Finally, the last cause might be that the receiver has blocked your number.
When you block a person, they might receive this automated message.
You can try to remember whether you have had a small falling out with the person that would lead them to block you.
A good way to check if you are blocked or not is to ask someone else to try their number.
If the call goes through, it means that the receiver has blocked your number.
If the call doesn’t go through, then it means that the network of the recipient is facing a genuine issue.
When the latter is the case, you will have to wait and try again.
Just be sure not to rule out this possibility, as sometimes people can block you.
Your Call Cannot Be Completed As Dialed (9 Fixes)
Now that you are familiar with the causes of the issue, it is time you understand how to fix the issue.
Remember that these issues might not be the ideal solution in your case.
You will have to try all the different methods and see what works for you.
Here are some of the top fixes we recommend that will help resolve this issue without much hassle:
1. Check Your Block List
The message can come as a result of you having blocked someone else.
We recommend that you check your blocked numbers list and see if the recipient’s number is on your block list.
If that is the case, you can unblock the number and try calling again.
When the issue persists, there might be another reason, or maybe that person has blocked you.
If the recipient has blocked you, then there is not much you can do.
You can try calling them from another number or try reaching out in some other way.
If the recipient makes it clear that they don’t want to be in touch with you, then it is best to let it go.
You can also add them to your block list so that they can’t reach you either.
2. Restart Your Phone
Yes, many of the problems with appliances and devices can easily be resolved with a simple device restart.
All you have to do is restart your phone and try calling the number once more.
Most of the time, restarting your phone will solve the issue without any problems.
If you are still getting this automated message, then it is time you switch to other measures.
These might help you solve the issue if you try.
Be ready to move on to the next solution.
3. Call Using WhatsApp Or Other Such Platforms
If a normal call is not going through and you receive this message, we recommend that you try calling the number through WhatsApp or another social media platform that allows you to call.
Doing this will help you understand whether the person has blocked you or not, so you can rule out that possibility.
Besides that, you will also know whether you are facing any carrier issues.
Most of the time, your call will go through, and you will not have to worry about anything else.
The recipient will let you know what the issue is, such as being out of coverage or a problem with their carrier.
If the person doesn’t pick up, it just means that they don’t have an active internet connection to get back to you.
That is why you might just have to wait and see if you get a response to your calls.
It is best not to panic as the recipient will get back to you as soon as possible for them.
4. Send A Text
When no other method is working, you can send a text to the number of the recipient.
That is because many problems that interfere with calls don’t impact text messaging in the same way.
Even if your call doesn’t go through sometimes, it is most likely that your text will go through.
If the person receives the text, they can reply to you or call you directly to get in touch with you.
Even if you don’t get a response right away, you can relax knowing that your text message has been delivered.
Such a step is crucial if you want to convey important information to someone but are unable to do that on the phone.
5. Change Mobile Network To CDMA/LTE
You can change the mobile network to see if the call goes through.
It is easy to do this, as you can go to:
- Select connections
- Select mobile networks
- Select network mode
- Change your setting from Global to CDMA/LTE
After you have changed this setting, we recommend that you restart your phone.
When your phone is on, you can try making the call again.
If it doesn’t go through, then there is another issue with the call, and doing this will not solve the issue in any way.
Sometimes, there could be a temporary glitch in the mobile network that can cause such an issue.
You can fix the temporary glitch by following these guidelines.
If the call is unable to go through, you can move on to the remaining solutions.
6. Use Another Sim
Maybe the issue is not caused by the network that the recipient has.
Instead, it is your network that is causing the issue.
In this case, we recommend that you utilize another sim to call the person and check if it goes through.
If the call goes through, it means that there was a problem with your network.
If the call still does not go through, then you have no other option but to wait.
You can also call your network provider while you wait to understand if there is any other issue that is causing this problem.
7. Delete the Contact, Then Save Again
If you get this message every time you call the recipient, then we recommend that you delete the contact from your contact list and save it again.
You can dial the number manually and see that you have entered it correctly.
This can be a quick fix when the number is not going through, no matter how many times you have tried it.
Here are the steps you can follow to ensure you have done this fix in the right way:
- Find the contact on your phone
- Delete the contact
- Restart your phone
- Dial the number from the keypad
- Place the call
If the call goes through on this try, you can save the number and dial it once more.
However, if the problem persists, then there might be another issue causing this problem, and you will find a fix through a process of trial and error.
8. Call Without An ISD Code
Many times, the ISD code can be the reason for this automated message playing every time you call the recipient.
If none of the methods we mentioned above are working, then we recommend that you check your contact list.
Be sure to check if there is an ISD code in front of the number you are trying to dial.
If it has a code, you can remove it, and hopefully, this will solve the issue.
When you have followed this method and the issue persists, you can go to the last resort that might help solve your issue.
9. Contact Customer Support
Finally, when nothing else is working, we recommend that you contact customer support for the issue.
You can let them know the problem and what you have done so far to fix the issue.
They will understand your issue and recommend what you can do to try and solve the issue.
You must follow all the directions that they give you so that you can resolve the issue without much problem.
They will look into the matter and then get back to you.
Sometimes, things might be perfect on your end but there’s an issue on the side of the recipient.
In that case, they will have to fix the issue.
No matter what you do, you will not be able to solve the problem because it doesn’t exist within your network.
These are all the reasons you get the automated message, “Your call cannot be completed as dialed,” on your network and how you can fix it.
Most of the time, trying all these ways will fix the issue without any problem.
If none of the ideas work, it is time to contact customer support and follow their directions.
The team will investigate the issue to figure out why you are receiving this message.
Once you know the reason, you can fix the issue accordingly.