If there’s a concert, sports game, or event that you want to attend, then you may turn to StubHub to get tickets.
StubHub is a secondary market for tickets.
It’s a place where people can sell their tickets to other people.
Because it isn’t tied to the actual organization hosting the event, you may wonder if the tickets you get from StubHub are legitimate.
StubHub has several big names sponsoring it which adds to its legitimacy, but here are a few other reasons the marketplace is legit.
Is StubHub Legit? (10 Reasons It Is)
1. Owned By eBay
One of the reasons StubHub is legit is that it’s owned by eBay.
eBay is a huge online marketplace that handles secondhand items every day.
Through eBay, people are able to sell anything from collectibles to handcrafted items.
A lot of users end up selling things that they no longer need on the website.
Since eBay has been around for years, the company knows how to handle online sales.
They know how to protect both their buyers and their sellers.
They’ve taken that information and brought it to StubHub.
StubHub is quite similar to eBay in that it’s also a secondary marketplace.
Fans can get their hands on some tickets, and then they can sell them to other fans.
Sometimes the prices may be a bit inflated, and sometimes the prices are extremely cheap.
Like eBay, you’ll find all sorts of sellers on StubHub.
However, because eBay owns StubHub, you can be sure that it’s a legitimate company.
This might not be the case if StubHub was its own company that came out of the blue.
You may not be sure of its credentials.
However, because StubHub is a part of eBay, you can be sure that it’s legitimate.
2. Sports Teams Sponsor It
Another big reason that you can be sure StubHub is legitimate is that sports teams sponsor, endorse, and promote it.
On the StubHub partner page, you can find tons of NFL and other sports teams who have partnered with StubHub.
This essentially means that the sports teams endorse using it.
This makes StubHub legitimate because if it were a scam, the NFL and its teams likely wouldn’t want anything to do with it.
If people were getting scammed left and right and the teams endorsed the service, then they could get in trouble.
It might even cause some fans of a particular team to stop supporting them.
As such, if the NFL and its teams endorse something, it’s probably because they checked to make sure it was legit.
If you’re worried that StubHub is a scam, then you just need to rely on the judgment of your favorite team.
If they’re using it, then you can, too.
StubHub is legit because several sports teams, and the NFL, sponsor and endorse it.
3. Technology Companies Sponsor It
Sports teams aren’t the only organizations that support StubHub.
You’ll also regularly see ads from Apple, Google, and Spotify that support StubHub.
Apple and Google might recommend heading to StubHub if you show interest in a particular event.
Spotify often runs ads about getting your tickets on StubHub to see a concert or performance from your favorite artists.
These technology organizations also endorse and sponsor StubHub.
This further legitimizes the company.
Google, especially, does its best to sniff out potential scammers.
If they become aware of a business that is scamming its customers, then it will do what it can to block its business dealings on the internet.
Searching for that business on Google, for example, might prove difficult if not impossible.
At the very least, you can expect that Google won’t advertise any longer.
Since that isn’t the case when it comes to StubHub, you can expect it to be legitimate.
The same goes for Spotify.
Since Spotify covers everything from music to podcasts, it knows that listeners want to see their favorite artists live.
They often run ads for StubHub.
However, if StubHub were a business that scammed its customers, then there’d be a lot of backlash against Spotify for advertising its use.
To ensure that doesn’t happen, Spotify also takes the time to ensure that StubHub is legit before moving forward to advertise it.
If technological companies are endorsing and sponsoring StubHub, then you can probably assume that it’s legitimate.
4. Performing Arts Centers Sponsor It
It’s not only sports tickets that you can find on StubHub.
You can also find tickets for concerts from famous musical artists like My Chemical Romance, The Killers, Post Malone, and Bruce Springsteen.
You can purchase tickets for musicals and plays among other stage-related entertainment.
Since musical artists are often on StubHub, it’s no surprise that some performing arts centers or theaters also sponsor and endorse StubHub.
One such example is the Texas Performing Arts Center.
Organizations like performing arts centers aren’t going to endorse something if it’s a scam.
They’re trying to get people to come to their shows.
They rely on them to buy concessions and merchandise which help fund the center.
If they were to endorse something that is a scam, then they’d risk losing business.
Ticket buyers might not be too happy about their involvement in sponsoring the scam.
As such, they might take their business elsewhere and boycott the center entirely.
Musical artists might also speak out against using StubHub if it were a scam.
For example, if they learned that a big business like StubHub was scamming its users, then they’d probably tell their fans not to use the service.
They don’t want their fans to miss the show or be unable to attend because they bought a ticket that was a scam from StubHub.
Since they do let their tickets get sold on StubHub, then it’s probably because they trust the site.
They know it’s legit.
You can feel confident that StubHub is legitimate because performing arts centers and musical artists sponsor and endorse it.
5. Universities Sponsor It
Universities also run events that require tickets to enter.
As such, they often promote certain ticket marketplaces such as StubHub.
In fact, one of StubHub’s partners is Stanford University.
Stanford University is a well-known university with an excellent reputation.
The fact that StubHub has such a respected institution’s sponsorship and endorsement indicates that it’s quite safe to use.
Stanford University likely won’t sponsor and endorse something if they believed it was a scam.
Otherwise, the integrity of its reputation would be damaged.
It’d be a joke.
It might even affect their enrollment.
With fewer students enrolling in the university because they don’t trust the institution, the university would earn less money.
Since that’s something universities don’t want to do, they have to be careful about what and whom they sponsor and endorse.
6. FanProtect Guarantee
Perhaps one of the biggest reasons that StubHub is legit is because of its FanProtect Guarantee.
The FanProtect Guarantee helps protect both buyers and sellers.
That makes it an ideal place to buy and sell tickets since StubHub takes care of both sides of each transaction.
For the buyer, it’s legit because Stubhub will refund you if you get a false ticket.
That’s because StubHub works hard to get rid of scammers.
If they missed someone, then that’s on them.
You’ll get a full refund for the ticket that you bought.
You also get a refund if the ticket doesn’t arrive before the event begins.
While there are a few exceptions, in most cases, you should be able to get immediate access to your ticket after buying it.
Obviously, if you chose to buy a printed ticket, then you will have to wait for it to arrive in the mail.
However, if you bought a digital ticket and it still hasn’t shown up in your account by the time of the event, then the FanProtect Guarantee will issue a refund.
This validates StubHub’s legitimacy because it helps ensure that its buyers are happy and safe.
You won’t get punished for a mistake on StubHub’s behalf or because of a questionable seller.
For sellers, StubHub is legit because they’re able to get on-time payments.
You don’t have to wait weeks or months to receive payment.
This ensures that selling on StubHub is also legit.
StubHub is legit because of its FanProtect Guarantee.
7. Online Tickets
There are a few ways that you can get your tickets on StubHub.
The most popular is a digital ticket that you can download on your phone.
Another way is through the mail.
You can also choose to get your tickets sent to you via your email.
From there, you can print them out at home.
It can be easy to scam someone when it comes to printed tickets or tickets sent through an email.
Digital tickets are a lot harder to fake because they have to pass through StubHub first.
The fact that StubHub sells online tickets indicates that they want their customers to buy tickets in the safest way possible.
If StubHub weren’t legit, they might not offer digital tickets.
Instead, they might focus primarily on paper tickets that you get through your email.
Because they have digital tickets, StubHub can ensure that they’re real and verified before allowing the seller to list them for sale.
8. Tons Of Users
Another reason that StubHub is legit is that it has a large user base.
There are millions of people selling and buying tickets on StubHub.
While you may not find tickets for more local, niche events, you can usually find tickets for bigger events on the site.
Because it has such a large user base, you can assume that the site is legitimate.
If it wasn’t a safe place for buyers or sellers, then people wouldn’t use it.
There’s no shortage of secondary ticket marketplaces.
If StubHub weren’t legit, everyone would use those marketplaces instead.
Since StubHub has a pretty big number of users, it’s a legitimate business.
9. Great Rating From The BBB
If you want to see if a business is legit, one of the first places you should look is the BBB.
The BBB, or the Better Business Bureau, is an organization that rates businesses.
It looks at how trustworthy a business is and how it interacts with its customers.
Businesses that perform well and give great customer service tend to get an A grade.
Businesses that do not treat their customers well and tend to be untrustworthy get a grading of F.
StubHub has an A grade with the BBB.
This means that the Better Business Bureau looked at StubHub and deemed that it does a great job of performing its services and interacting with customers.
While there seems to be a large number of customer complaints with StubHub, the company does its best to solve those problems and appease its customers.
Since StubHub has a good grade with the BBB, you can be sure that it’s legit.
If it were a scam or an untrustworthy business, the BBB wouldn’t give it as high a rating as it did.
10. Detailed Seller Policies
A final reason StubHub is legit is that it has a detailed list of things that sellers can and cannot do.
For example, sellers cannot sell tickets that have different seating.
If they have several tickets for an event, and those tickets go together, then they need to have consecutive seating.
They cannot sell tickets for non-consecutive seats as a group.
This is just one detail that StubHub pays attention to ensure that its buyers are getting the tickets that they need.
They also put a limit on the type of tickets that sellers are able to sell.
For example, they’re unable to sell tickets to clubs and parties.
By defining these things, they can hold sellers accountable for violating their terms and close their accounts.
This helps protect buyers while also ensuring that sellers are completely aware of what they can and can’t sell on the site.
These policies ensure that StubHub remains a legitimate site to buy and sell tickets on.
Is StubHub Safe?
While StubHub is a legit play to buy and sell tickets, you may wonder if it’s safe.
The good news is that it’s very safe to buy and sell tickets on StubHub.
One of the reasons it’s safe is that you’re able to get tickets on your phone, in your email, or by mail.
You don’t have to schedule a meeting with someone to meet somewhere to get your tickets.
That can be a scary situation for everyone involved in the transaction.
StubHub removes the necessity of meeting with your seller by doing everything online.
Because it uses online transactions, it also ensures that the site has the necessary encryption to keep private information private.
Finally, while you do need to make a profile to get your tickets on StubHub, you don’t have to provide too much information.
You can remain pretty anonymous on the site if you don’t want strangers to know much about you.
For example, you won’t tell them your address.
StubHub handles that for you instead of the seller.
Also, as a seller, none of your private information is accessible by the buyer either.
In this way, StubHub keeps its site safe for both buyers and sellers.
As such, StubHub is a pretty safe site to buy and sell tickets on.
StubHub is a popular place to get tickets secondhand.
Because it’s owned by eBay and has a FanProtection Guarantee, it’s a legitimate business for buying and selling tickets.
It also ensures that the process of buying, selling, and receiving tickets is safe.