Geek Squad Protection is a service from Best Buy that provides users with extended warranties, protection services for item purchases, and insurance plans.
The protection plans cover all types of appliances, such as mobile repairs, cars, TV, and more.
You might be wondering if the protection is worth it.
Here is what you need to know.
Is Geek Squad Protection Worth It? (10 Reasons It Is)
Yes, Geek Squad Protection is worth it because it means you can protect the appliances by extending the warranty.
If there is any issue, the company will fix it without a hassle.
There are many plans under Geek Squad Protection, and you can select the one that you like the most.
Here are some of the top reasons Geek Squad Protection is worth it:
1. Protects Replacement And Repair Cost
Not all of us can take care of the electronics we use in the best way possible.
We drop the items, spill liquids on them, and they go through general wear and tear.
All of these problems mean that your electronic items will require repair or replacement after a certain period.
Replacing or repairing these items will add to your cost, and you might not have the funds to do that.
This is where Geek Squad Protection comes in.
Depending on your chosen plan, it will protect you from the high cost of repairing or replacing your electronics.
The plan will cover these costs and will guarantee that your device begins working properly in no time.
One thing to note here is that sometimes the plans can be more expensive than the amount it takes to fix your devices.
That is why you must select a plan wisely.
We recommend that you select a plan which will keep your costs low while offering great coverage.
Not every electronic item needs frequent repair or replacement, so you must decide if it is worth it.
2. Great Choice For Expensive Items
Anyone who owns expensive electronic items will get the most out of Geek Squad Protection.
These include items such as smartphones, 4K computer monitors, and much more.
The plans will allow you to replace the item if it stops working without an issue.
One of the best things about this is that the item doesn’t have to sustain extensive damage for Best Buy to replace it.
Instead, even minor malfunctions can guarantee you a replacement.
Remember that it also depends on the longevity of your plan.
For example, plans for expensive items will last anywhere from two to three years.
The cost will also vary depending on the device.
As a general rule of thumb, you can expect to pay at least 20% of the price of the item for the plan.
If you have small appliances or electronic items, it might not be worth it to get this plan.
You will get the most out of Geek Squad Protection for expensive devices that are even more expensive to repair and replace.
3. Multiple Plan Options
There are different plans you can select with Geek Squad Protection.
Each plan will offer something unique to the user and cover different things.
You can select a plan depending on the device you have and the type of coverage you require for it.
Here are the top Geek Squad Protection plans you can choose from:
A. General Plan Coverage
The General Plan Coverage by Geek Squad is ideal for:
- Major appliances
- Electronics
- Portable computing devices
- Computers
- Contract and non-contract mobile devices
The plan will guarantee to cover the amount required for the parts to fix the device and the labor costs.
You can only opt for replacement or repair under this plan if your device experiences:
- General wear and tear
- Power surges
- Defects in workmanship or material
- Battery failure
- Image burn-in for screens
- Pixels malfunctioning for devices that include a pixel-based display
If your device has gone through any of these issues and is malfunctioning, then you can opt for repair under this plan.
The coverage is general, and it applies to most electronic devices.
Depending on the devices you own, you can decide if this plan will be worth it.
B. Protection Replacement Plan
Another type of coverage that Geek Squad offers is the Protection Replacement Plan.
It will provide you with a replacement of the covered devices that are found defective by the company.
For example, if the company determines that your device needs replacement, they will do it in no time.
The company will replace the device with a new one or a refurbished device in the same category and quality.
If your device is malfunctioning and beyond repair, then the company will reimburse you for the replacement with a gift card.
The gift card will equal your device’s current market value.
Remember that the coverage of this plan will be effective from the day you purchase the device.
It will expire in one, three, or five years.
The expiration date will depend on the plan you have chosen for your device.
C. Accidental Damage From Handling
Finally, Geek Squad Protection offers Accidental Damage from Handling (ADH) coverage to its users.
The plan will cover the cost of parts and labor needed to repair the product.
The company will only repair the product if it has been damaged due to an unforeseen event or unintentional damage.
For example, if you have spilled liquid on the device, then it will come under ADH.
Depending on when you purchased the product, the plan will expire in one to five years.
If Geek Squad determines that the product is beyond repair, then they will replace it.
If they are unable to find the same product, they will reimburse you with the current market value through a voucher or gift card.
A key point to remember here is that ADH does not cover any cosmetic damage to your device.
These include dents, scratches, tears, broken plastic, and much more.
4. Excellent Customer Support
Geek Squad does not just offer you plans without helping you out with the malfunctioning of your electronics.
Instead, it has one of the best technical support you will find.
You can contact them through call, and an agent will be assigned to help you out.
Whenever you opt for a plan, you will have access to technical support in case of an issue.
If the problem can’t be fixed over the phone, then you will have to visit the nearest Best Buy so that the company can fix your issue.
That is why the money you are paying in plans will not go to waste.
You will have 24/7 support from the company, as these are the additional perks you get with your plan.
Geek Squad is always training its agents with the latest technology updates to help you out with any issue.
When you call them, you can expect to have a knowledgeable person on the other end.
If the issue in your device is minor, the agent will guide you step-by-step and guarantee that you can fix the issue without making a trip to the nearest Best Buy.
It is important to have such support when you have invested in expensive electronic items.
5. Available for All Products—No Matter Where You Buy Them
Many people have this misconception that Geek Squad will only offer coverage for the items you have bought at Best Buy.
That is not true as the plan will cover all the electronic products you want to cover, regardless of where you have bought them.
The company repairs thousands of products each day to guarantee a great experience for customers.
Even if you didn’t buy your electronics from Best Buy, we recommend that you opt for the Geek Squad Protection plan.
It will enable you to repair or replace the device without much hassle.
The company is there to offer a repair service to all customers.
If you have bought the product from Best Buy, then you can opt for a protection plan in the store.
You will find Geek Squad in almost all Best Buy stores, as the staff is there to guarantee your repairs and replacements.
Take your products there and have the peace of mind that expert technicians will fix the issue with your devices in no time.
6. Ideal For Long-Term Coverage
When you are selecting a coverage plan, we recommend that you opt for a long-term one.
That is because when you buy a new product, you will get the standard warranty with it.
During this time, the manufacturer will repair or replace any issue you have with the product.
The primary aim of Geek Squad Protection is that it works like an extended warranty.
You will have to pay for the plan, and the company will guarantee repair and replacement for however many years you like.
Most plans have the option to choose between one year, three years, or even five years.
It will be worth it if you opt for the plan that covers your electronic devices for a long time.
For example, laptops last a long time, and some of them only start malfunctioning after a few years of daily use.
In such cases, you will need coverage to ensure that the issue is resolved.
Even tablets and other such products will be worth it if you opt for the long-term coverage of Geek Squad Protection.
Smartphones might only benefit from a plan that ranges between two and three years.
New versions keep on coming up, which is why people keep on switching their smartphones.
7. You Will Have Peace Of Mind
While technology is great, it can sometimes malfunction without any warning.
If you don’t have a plan, you will have to sacrifice a significant portion of your income to repair or replace the device.
If you are already paying for a plan, you don’t have to worry about going to the company to opt for the repair or replacement of the device.
Remember that replacing or repairing any electronic device can break your bank if you don’t have a warranty or plan.
Besides that, any unforeseen circumstance can lead to damage to your device.
For example, theft or clumsiness can also cause damage to your electronic items.
In the long run, the plan will help you save time and effort.
All you have to do is get in touch with the team at Geek Squad if you need to repair or replace your device.
The customer support team will let you know what you need to do to fix it in no time.
Sometimes, you might have to go to Best Buy if the issue is extensive and you don’t think it will be fixed through customer support.
Then, the employees will help you out and guarantee that you can replace or repair your device without any issues.
8. Covers Multiple Damages
Another important reason Geek Squad Protection is worth it is that it covers multiple damages to your device.
For example, it will cover:
- Screen burn-in
- Pixel malfunctioning
- Liquid spillage
- Battery failure
- Defected pieces
- General wear and tear
- And much more
No matter the type of damage your device has gone through, you can go to Best Buy, and they will let you know if your plan covers the damage.
Even a General Plan will cover these damages regardless of the device you have.
That is why it is crucial that you select the right plan.
For example, if you are someone who takes care of their devices, then you probably will not do well with ADH Coverage.
You must consider each plan carefully and make an informed decision on which plan will be most useful to you.
Once you do, the plan will cover for you whenever the device experiences any damage.
Go through each plan in detail, or you can even discuss it with the customer support team of Geek Squad.
They will help you select the right plan, depending on your device and needs.
9. Expert Technicians
Geek Squad has been in business for a long time, and there is a reason for that.
One of these reasons is that they have expert technicians who will fix or replace anything without you having to come back.
After you give them your device, the technicians will diagnose the issue and then come up with the best possible solution.
When you get your device back in your hands, it will feel as if it is brand new.
The defect will be gone, and the operation of the device will be as good as new.
There are various levels of help and service that the company provides.
For example, you can opt for in-store, on-site, or even remote access to the technicians.
Remember that some problems will only be fixed once you visit Geek Squad.
Extensive damage can’t usually be fixed over the phone, no matter how knowledgeable the technician is.
Such expertise is what makes Geek Squad worth it.
The company only hires the best so that you can receive incredible help whenever you need it.
Paying for the plan will be worth it when you know someone will help you out.
10. Most Popular Tech Support Service
Finally, Geek Squad is one of the most popular tech support services you will find in the country.
Many people have opted for their protection plans because they are convenient and cover many problems that your device might face.
No other company comes close to Geek Squad in offering such a service.
Things changed for the company when it became part of Best Buy in 2002.
Ever since then, they have been providing reliable and trustworthy service to all consumers.
That is why you can also trust Geek Squad to fix any issue that your electronic item might be facing.
You can weigh it against other options you might have in your mind.
We can guarantee that Geek Squad will turn out to be one of the best options available at your disposal.
Just make sure to go through each plan to understand which one will suit you best.
Is Anything Excluded From The Protection Plans?
While it is important to know what the plans include, it is also important to know what is excluded.
For example, if your electronic item has suffered damage and you have ADH coverage, then some things will be excluded.
The plan doesn’t cover devices that have been damaged during a fall from elevated heights, such as windows, roofs, and balconies.
Besides that, if your device has suffered damage because a vehicle has run over or it has fallen from a moving vehicle, even then, ADH will not cover it.
Any secondary damage or product damaged by submersion in a liquid will also not be covered in this category.
That is because such damages are not expected by the product manufacturer.
If any of your devices have suffered damage because of these reasons, the plans will not cover it.
Conclusion
These are the top ten reasons Geek Squad Protection is worth it for your electronic devices.
If you own many devices, we recommend that you opt for coverage and get a plan that suits your needs.
It will enable you to have some peace of mind and not worry about damage to your device.
You must still be careful while using your devices.
Not all types of damage are covered by the manufacturer or Geek Squad, and this can break your bank.
Remain careful and opt for a protection plan to ensure your devices remain functional for a long time.
