As one of the leading stores in the home improvement industry, Lowe’s has changed in a few ways to better suit the needs of its customers.
Originally, Lowe’s didn’t offer services like delivery and haul away programs.
Homeowners had to drive to the store and fit an appliance in their car or rent a small trailer to haul it.
That said, you may wonder if Lowe’s offers delivery services like the other department stores.
Here’s what you need to know about Lowe’s and its delivery options.
Does Lowe’s Deliver?
Yes, Lowe’s does deliver.
Lowe’s offers a few different delivery options based on whether you’re a member of Lowe’s or not.
Most customers have two delivery options.
Standard parcel shipping covers tools and other small items.
This type of delivery arrives at your home in four to five business days.
You can also receive free shipping on these orders if they amount to more than $45.
Another type of delivery method available to non-member Lowe’s customers is bulky shipping.
Lowe’s calls it the Large and Bulky Shipping service.
This includes items larger than 162 inches or that weigh more than 150 pounds.
Most large appliances and tools fit into this category.
With this type of service, you can also expect it between one and four business days.
Free shipping does not apply to this type of delivery except for specific items.
How Long Does Processing Time Take For Lowe’s Delivery Orders?
Since Lowe’s offers delivery, you may wonder how long their processing time takes.
The length of time can determine when you can expect the delivery.
Lowe’s states that orders submitted after 2 PM will start processing and head out for delivery the next day.
This doesn’t mean that you can expect the delivery the next day.
Rather, the shipping process starts the next day.
The actual delivery date depends on how far away you are from a Lowe’s warehouse.
Orders submitted before 2 PM start processing immediately.
They’re usually able to get it out on a truck on the same day.
This means that your order may arrive one day earlier than if you had ordered after 2 PM.
While most of the products that you order from Lowe’s come from one of their warehouses, they do sometimes have third-party items for sale.
In this instance, they don’t have control over the processing and shipping time.
That relies on the third party and how fast they do their processing and shipping.
As such, if you order an item outside of Lowe’s branded items, then the processing and shipping time will vary.
How Do You Receive Free Shipping At Lowe’s?
If you’re someone who shops regularly at Lowe’s or you’re looking for a way to save money, then you may wonder how you can qualify for Lowe’s free shipping.
There are a few qualifications that you have to meet to receive free shipping.
The first is that the order has to exceed $45.
Keep in mind that this is before any taxes, shipping costs, or other miscellaneous charges add to the total.
Lowe’s also removes your free shipping if you end up canceling part of your order which brings your total amount below $45.
The item also has to weigh less than 150 pounds.
This does not apply to the total weight of multiple items.
It only applies to any single item that weighs more than 150 pounds.
If you have a PO Box, then the weight limit for free shipping is 70 pounds.
If the item weighs more than 70 pounds and you have a PO Box address, then you will not receive free shipping.
The item also has to fit standard cube dimensions.
If it’s an extraordinarily long or wide item, for example, then it does not qualify for free shipping.
You can also only receive free shipping if the order is going to a single address.
If you’re shipping the items to multiple addresses, then you will not receive free shipping.
Finally, Lowe’s does not offer free shipping on Special Order items.
In some cases, you can also sometimes find specific items available for free shipping on their own.
How Are The Shipping Rates At Lowe’s Calculated?
If you want an item delivered to your home, then you may wonder how much it’s going to cost you.
Lowe’s calculates its shipping rates the same as other companies.
It takes the weight and size of the package into consideration.
It also determines the type of shipping service that you choose.
For example, if you choose standard shipping, then you’ll have the lowest charge added to your rate.
If you choose expedited shipping, then you’ll receive a higher charge since you’re leaping to the front of the line to receive your order faster.
Heavier and bigger items cost more because it forces Lowe’s to carry less on the truck.
That means they’re unable to make more money per truck.
It also costs more to ship larger and heavier items.
The warehouse uses more materials to make packaging for the larger items.
The truck uses more fuel because the load is heavier and drags more on the road.
More time is also spent hauling the heavier and larger item to the recipient’s address.
All these things add up, which costs Lowe’s money.
To make up for that loss of money, they have to charge a higher rate on larger and heavier items.
How Does Lowe’s Deliver Multiple Items?
If you order multiple items from Lowe’s, then you may wonder how they handle your multiple packages.
Depending on what you’re ordering, the Lowe’s closest to you might not have it in stock or even have it available.
As a result, multiple Lowe’s warehouses around the area will work together to complete your order.
Since they’re coming from different locations, you may not receive all your packages at once.
You may also notice that each one has a separate shipping charge.
This does not mean that you’ve paid more to have the packages arrive from different locations.
Your shipping cost is the same as if you were to order multiple packages from the same store.
You might also find on your bank statement that you have multiple small charges for shipping fees from Lowe’s.
This doesn’t mean that you’re paying more.
The shipping fee that you originally saw when you checked out of the store is split between all locations that handle your various packages.
It will never exceed the original shipping charge that you saw originally.
Does Lowe’s Restrict Delivery To Certain Locations?
Not all warehouse departments deliver to every US address.
The good news is that Lowe’s does.
Lowe’s can deliver to all US addresses.
It also includes delivery in the following areas:
- Puerto Rico
- American Samoa
- US Virgin Islands
While Lowe’s might restrict delivery to certain items, by and large, if you order from them, you can expect them to deliver to your home.
Does Lowe’s Offer Truck Delivery?
For home renovators or construction workers, standard delivery service isn’t enough.
You need a large number of materials to complete your projects.
Lowe’s is ready to help with its truck delivery service.
When you order a large number of lumber or sheetrock items, then you need special service.
You can have it delivered to your home or job site by choosing the truck delivery option when you’re checking out of the store.
You can enter a new address for them to deliver to or use a saved address.
If you have any special delivery instructions, then there’s also a space for you to give instructions.
These instructions might be the code the delivery driver needs to access an area or where to place the delivery on your job site.
You’ll also notice an area where you can select the date and time of your delivery.
It’s under the Delivery Details area.
In this area, you can set a specific time and date to ensure you’re there for the delivery.
Since you have to sign for your delivery as a non-Lowe’s member, you need to ensure that the date works for you.
Lowe’s makes it easy to receive your bulk items with their truck delivery service.
Can You Reschedule A Truck Delivery At Lowe’s?
Plans change and you may suddenly find that the original date you had for your truck delivery no longer works.
If you’re not a member at Lowe’s, then you can’t change the delivery time.
You can cancel your order, but you’ll have to go through the process again later.
One way that you can reschedule a truck delivery is to become a Lowe’s Pro member.
Besides receiving a bunch of other benefits, you can also reschedule a truck delivery.
To reschedule a delivery, you need to sign in to your Lowe’s account and look at the Order Details page.
You’ll see an option to reschedule your delivery there.
You can also call the Lowe’s Pro Member helpline to have them reschedule your delivery for you.
Unlike non-Lowe’s members, if you’re a Pro member, then you do not need to sign for your delivery.
The site gives you an option to sign up for unsigned deliveries.
This can make the process easier since everyone can work on the task at hand rather than being on the lookout for a delivery truck.
Are There Special Delivery Charges For Truck Delivery At Lowe’s?
Depending on the item that you’re buying, you may face a special delivery charge.
Sheetrock delivery, for example, includes a labor charge.
Because it’s cumbersome, it requires more effort on the part of the delivery drivers.
To accommodate them, the delivery order includes a charge of $2 per sheet.
Lowe’s also provides a Drywall Boom and Scatter program that allows the delivery worker to bring the sheets to the roof and other job sites.
Outside of this program, the delivery worker can only place the sheets in a secure and safe area.
Another extra delivery charge you might face is for shingle delivery.
If you have roof shingles delivered to a specific place in your home, then you’ll receive a charge of $1 per bundle.
A specific place includes your garage or second floor.
Again, this accommodates the extra work and time the worker has to put in to handle your order.
The worker cannot bring the shingles to the roof.
Rather, they can place them in a safe and secure area on the ground.
This extra charge does not occur if you’re only having the worker deliver the shingles to a general area at the job site.
Does Lowe’s Deliver Appliances?
One of the main reasons that people want delivery from Lowe’s is appliances.
Some homeowners simply don’t have the space in their cars to bring home a large appliance.
Luckily, Lowe’s offers delivery services for most appliances.
Some of the appliances they can deliver include:
- Electric ranges
- Gas ranges
- Electric dryers
- Gas dryers
The service includes standard delivery for non-Pro members.
This means that the delivery driver will wheel the new appliance into your home.
They may install certain appliances free of charge, but other appliances will require an installation fee.
Appliances that are free to install are only available for those who also purchased new connections through Lowe’s.
This includes connections like new dryer vents, hoses, and cords.
If you bought those connections with your appliance, then the delivery driver may be able to connect the new appliance free of charge.
More complex installations like gas dryers or gas ranges will include an installation fee.
Once the appliance is in place, the delivery worker will check it for damage.
They’ll then perform a basic test of the appliance to ensure it’s working properly.
Finally, they’ll move the old appliance somewhere else on the residence.
This usually means they’ll put it in another room.
You can sometimes convince them to wheel it outside for you.
What Restrictions Does Lowe’s Appliance Delivery Have?
Although Lowe’s handles most appliances, there are a few restrictions for its free local appliance delivery service.
Lowe’s will not deliver the following appliances without an installation fee:
- Over-the-range microwaves
- Drop-in ranges
- Wall ovens
- Surface units
- Gas dryers
- Air conditioners
- Water heaters
- Built-in refrigerators
They also cannot connect new appliances through floors or old ductwork.
The delivery worker cannot shut off your main water valve.
You’ll have to do that yourself.
They also can’t connect an appliance unless the shut-off valve is functional and located on the same floor as the appliance.
One major question that many customers have is whether Lowe’s will haul away their old appliances or not.
Their standard free appliance delivery service does not include recycling or hauling away old appliances.
That service is only available to Pro members.
If you’re a Pro member, then the delivery driver will take your old appliance with them.
It’s also a good idea to check their delivery website for appliances to ensure you have the connections for them to install the new appliance for you.
For example, if you want a new washer installed, then Lowe’s requires you to buy a new hose for connection.
If you want a new electric dryer installed, then Lowe’s requires you to buy a new cord and dryer duct.
Although Lowe’s does offer appliance delivery, there are installation fees and requirements that you need to meet (and pay for) to receive the bulk of their services.
It also pays to be a Lowe’s Pro member if you want them to haul your old appliances away.
Lowe’s does offer several different delivery options.
You can receive standard shipping and shipping for large and bulky items through them.
They also provide delivery for building materials that you can schedule.
Finally, they can handle appliance deliveries and may even install the item for you provided you pay an extra fee and have purchased new connections for them.