Discord is one of the most commonly used messaging platforms for gamers and has been becoming increasingly popular.
This platform isn’t just used by gamers.
It is also becoming a crucial part of having an online presence, such as streaming or making online content.
Discord Account Disabled
Having your Discord account disabled can be a royal pain in the backside, but it typically doesn’t happen unless warranted.
While it may not be unheard of to have your account banned from a single server, it is not normal to have your entire account disabled.
However, there are other ways to have your account disabled.
One of the reasons that your account may have been disabled is if you went against the terms of service.
This is the most common reason that accounts get disabled.
Your account may be disabled if you repeatedly post things that are deemed “objectionable” by Discord’s community guidelines.
Bullying, making false complaints, stealing passwords, spreading viruses, and sharing cheating software will also get your account disabled.
Discord’s guidelines and terms paint an extremely clear picture of what is acceptable and what is unacceptable.
Your whole server can be removed if you are promoting dangerous or illegal behavior, along with the potential of Discord alerting your local law enforcement.
It is understandable that Discord would disable, ban, and destroy accounts that are using their platform to do these terrible things.
Not all of the reasons that your account could have been disabled are based on negative things you might have done.
You can also have your account disabled if you have entered the wrong email identification or password too many times.
This isn’t a way to punish the user for not knowing their log-in information, but rather a way to keep your account safe from hackers.
Occasionally, there will be a mishap in Discord’s algorithm that will disable your account for no apparent reason.
Luckily, there are solutions for whatever reason your account becomes disabled.
Step 1: Figure Out Why You Were Disabled
Discord isn’t just going to disable your account without any rhyme or reason unless there has been a malfunction with Discord’s algorithm.
You will receive a message from Discord if you are unable to log in.
A failed login will result in a message from Discord appearing on your screen, which will say “Your Account Has Been Disabled”.
For further information on the reasoning behind your account being disabled, you will need to look in your email inbox.
Check the email attached to your Discord account and look for an email directly from Discord.
This message will specify the reason or reasons that you are being disabled.
The email will also let you know how long your account is going to be disabled.
For example, someone who has their account disabled because they were unable to log in properly isn’t going to have their account disabled for as long as someone who was spamming or harassing people.
There are worse offenses that can get an account disabled permanently or even completely removed.
Identifying the reason for your account being disabled will also help you prevent any similar actions from happening in the future.
Most of Discord’s rules revolve around you not using Discord to do anything that is cheating, illegal, or harmful.
You will also be able to spot if someone has been making false reports against you by reading the reasoning behind your ban.
Making false reports against another account goes against the terms of service and community guidelines, so it should be reported immediately.
Step 2: Contact Discord
Getting in contact with Discord is the only way you are going to get your account re-established.
Discord will only restore accounts that have been wrongfully disabled, mainly due to algorithm mistakes and login safety precautions.
Discord is not going to restore your account if they believe you have been rightfully punished.
If your account was disabled for knowingly going against community guidelines, they will not restore your account.
However, Discord does not want to punish users who have done nothing wrong.
That’s why they have the “Help & Support” page.
You will need to make sure that you are submitting the right type of request.
When you are taken to the “Help & Support”, there will be a dropdown menu that will ask what kind of request you are making.
Choose “Trust & Safety”, which will then take you to the form you will need to fill out.
First, you will need to enter the email that your Discord account is attached to.
Underneath where you put your email, you will find another dropdown menu.
You will want to choose the final option, “Appeals, age update, other questions”.
This will cause another dropdown menu to appear.
In this menu, choose “Appeal an action taken on my account or bot”.
Beneath this menu is another menu in which you will need to choose “An action taken on my account”.
To continue, you will need to confirm that your account was taken down for the user being too young, that you have read the terms of service and community guidelines, and that you have entered the email that is attached to your disabled account.
If your phone number is attached to your account, you may want to enter that as well.
You will then be able to make your request.
Step 3: Writing Your Request
In the subject line, you will want it to say something along the lines of “My Account was Disabled”.
Keep your subject short and to the point.
You will have the entire description to go into more detail about what has happened.
You are going to need to describe the problem that caused your account to be disabled.
For example, if your account was disabled due to your inability to remember your login information, let Discord know.
You can let Discord know that it was actually you who was trying to get into your account and that you simply mistyped or mixed up your login information.
In this situation, Discord just wants to know that your account wasn’t getting hacked.
Those who have had their accounts disabled due to miscalculation by Discord’s algorithm will want to explain that they didn’t do what the algorithm is accusing them of doing.
The most professional way to describe this situation would be to start by explaining that you read over the email that discussed the reason your account was disabled, but you haven’t done what the email has said you had done.
For those who have actually done what Discord is accusing them of doing, you are going to have a much more difficult time getting your account back before the waiting period ends.
You are going to have to apologize and make it clear to Discord that you understand the consequences of your actions.
The best apology message for Discord is one that uses its own words.
For example, if you were banned for spamming, you can quote the parts of the guidelines and terms of service that state that spamming is against the rules.
Follow that up by an acknowledgment of the effect of your actions and promise to do better.
Step 4: Hearing Back From Discord
After your request is submitted, you should expect about a week’s wait before hearing back from Discord.
You will hear from them through your email, so make sure to check it regularly.
If you haven’t heard back from Discord after five to seven business days, then check your spam folder.
For accounts that have been disabled by accident, Discord will apologize to you and your account will be back up shortly before you receive the email.
The same applies if your account has been disabled for login issues.
Those who have gone against the terms of service and community guidelines will need to reply to Discord’s response email before they will have their accounts reinstated.
In Discord’s email, they will discuss what you have done wrong and will remind you not to make the same mistake again.
To ensure that you have read through the community guidelines, terms of service, and Discord’s response email, you will need to reply and promise that you will not make the same mistake again.
You will also need to promise to not break any other rules as well.
Discord keeps a close eye on its users’ track records.
Constant rule breakers will not be shown the same leniency as a first-time offender.
This is especially true if the same rule is broken multiple times.
Committing the same offense multiple times can do much worse than just disabling your account.
You can have your entire account deleted and end up getting completely banned by the platform.
Although there are ways around these actions, the workarounds are also against the rules and can be easily spotted by Discord.
Being respectful of the platform and its users is the best way to avoid having to go through the hassle of restoring a disabled account.
Disabling Your Own Account
Typically, Discord users try to avoid having their accounts disabled, but some users will disable their accounts to give themselves a break, peace of mind, or because they don’t want other people interacting with their account.
To disable your own account, go to your settings and choose “My Account” from the left side of the screen.
At the bottom of the screen, you will see the options to disable your account or remove your account in red.
Make sure that you have chosen to disable your account rather than delete it.
You can easily reinstate your account if it is disabled, but deleting your account is permanent and irreversible.
While your account is disabled, you will not receive any notifications.
People will still be able to send you friend requests, which will wait for you until you open your account again.
Disabling your account allows you to step away from Discord if you need to.
You will be able to restore your account afterward, as long as you never choose to delete it.
The process of restoring an account that a user has disabled is much simpler and faster than attempting to restore an account that Discord has disabled.
You don’t even need to leave the app to do so.
Restoring Your Self-Disabled Account
When you open the Discord application after disabling your account, you will need to log in with the proper email and password.
It is important to make sure that you are logging in with the right email and password, so Discord doesn’t also disable your account.
Once you have logged in, you will be met with a message that states that your account is scheduled for deletion.
If you want to delete your account, then you would choose the periwinkle button that says, “I am sure!”.
To avoid deleting your account, you will want to tap the option in white below that says, “Restore Account”.
Make sure that you make your decision to restore your account within 14 days or less because, otherwise, your account will be deleted.
In the warning message about your account being deleted soon, they weren’t kidding.
Those who do not restore their accounts within 14 days will lose their accounts forever.
This is even true for those who have Discord Nitro.
Messaging Discord Through Social Media
Even with a company as large as Discord, some consumer appeals can still slip through the cracks.
In these situations, you may want to contact Discord through another means.
You should wait at least a week before jumping to this method of contact, but it is sometimes necessary.
Discord has Facebook, Instagram, Reddit, and Twitter pages.
On Instagram, Twitter, and Reddit, you can send them a direct message.
On Facebook, you are going to need to message them through the Messenger app.
Your message should be the same, depending on whatever platform you decide to utilize.
If you are considering messaging them on multiple platforms, you will want to wait a few days before choosing another platform.
You should also only ask on another platform if you have not gotten any response from the first platform.
In your message, you will want to include your email connected to Discord, your disabled account’s username, and when you discovered that your account was disabled.
If you have any support ticket IDs, then you will want to share those as well.
There is no point in messaging the social media pages if you have already gotten a response from Discord’s support team.
Going to another employee of the company isn’t going to change the company’s decision.
You should reserve messaging Discord through other social media platforms as a last resort for your problem not being heard.
The employees running the social media pages aren’t going to solve any problems for you.
At best, they are going to try to ensure that your complaint has gone through and that someone from the support team helps you shortly.
At worst, the social media page curators are simply going to direct you to the Discord support website.
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Anonymous says
I just want my acc back, that’s all
all says
same here
lion says
i got banned for being underaged, even tho i’m clearly not, i also get banned from servers randomly when i talk, like it just disappears and when i try to join back nothing happens, strange things going on
ilyass hatim says
If you want to join or it dont appear, it’s maybe you joined a private server by accident.
deep says
same
sam says
I got banned for dming too much
Anonymous says
same bruh
Anonymous says
I want my account back reporting for losing a match not makes sense right ?
Anonymous says
i just chat this icon “‘._.” and discord say it likely spammer then it disable my account
Anonymous says
same here ong
Anonymous says
i want my account!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Anonymous says
sadly some of that is false. if an account is disabled for tos but you weren’t on your account but sup if your account gets hacked and bypass 2fa bs. the hacker can do that stuff and they will still keep your account disabled to where it gets deleted between 14-30 days. So please provide updated information when it comes to this.
Anonymous says
I’ve gotten something along those lines. But instead i was sent a random link i was dumb enough to click. It sent the same message to other users from other servers which broke tos
Alireza Rahmani says
Same here!!!
Anonymous says
same here
Anonymous says
+1
I GOT RANSOMWARE ON MY DESKTOP, AND MY FILE GET ENCRYPTED AND MY SOCIAL MEDIA GOT HACKED… MY DISCORD SEND SPAM LINK IN THE CHANNEL AND PRIVATE MESSAGE..
STILL, THE DISCORD TEAM DON’T CARE AND SAY GOT ACCOUNT DELETION…
OH MY GOD..
I AM VERY DISAPPOINTED IF MY ACCOUNT IS DELETED FOREVER.. VERY ILL BECAUSE THE FILE IS ENCRYPTED AND CANNOT BE RECOVERED.. AND OF COURSE, NOW ONE OF THE SOCIAL MEDIA ACCOUNT WILL BE DELETED 🙂
Anonymous says
Well thats bad, but for me, I got disabled as I created my account
The guy who stupid says
I was said my age and my account got disable for i under age and now i can use discord but my email cant use i was type real password but it said disable
lion says
kind sir, i got the same thing, but in your case, discord requires you to be at lease 13+ to use it, otherwise you’d be locked out
i somehow got that wihle trying to message my friend updates on my new 3rd persion shooting game
i also get kicked out of random servers at random times, like i can be watching youtube and a second later i’m banned form a server
icaughtlionin4k says
lease
Chester J says
My account was disabled few hours after I made a purchase for Discord Nitro Classic monthly sub.. How was that? After submitting a ticket under Trust & Safety.. The automated reply tells me that I was banned for having one or multiple charges under my account. This is total BS to me!
auser says
That’s unfair but for me its worser
Vest says
“It is better for the platform to accidentally disable too many accounts than for it to miss harmful accounts.”
Spoken like a true autocrat.
Nathalliah says
my account was disabled feb 06 2022 and I was wondering if I could get it back I followed guidelines but I don’t know which guidelines I broke please get back to me when you read this thank you for hearing me out
tony says
Hey, Yeah we are in this together.
Some anon says
Anyone yet been able to recover their accounts? Would really be helpful to know if anyone has found a solution.
Kalamiro says
Same here, just trying to get my account back since 4 days already, no success so far
Caleb says
my discord account has been offline for at least the past 4 days. I mean I was sent a link to a server and I joined and this guy just starting spamming me and telling me to leave. So I asked him why and he said somethings about the server, next thing I know at 9:30 in the morning my account was disabled.
MegaFurry ~ft says
My account has been out for 4 days now. All I did was join a server and I talked with a pretty nice guy and we became friends. About 10 minutes later I was chatting with him and my account randomly got disabled. If there is any discord official on here plz help me out. I would hate to lose all my friends and the ones that make me smile and I don’t want them to worry so much.
auser says
I just created an account and I created a server and immediately I got disabled. This is unfair
Anonymous says
I woke up to a disabled account with no email saying what rule I broke and as far as I know, I broke none. Support does not help as it is only a Bot.
sam says
I was just dming people and discord said I was violating the terms of service
jimmy says
im trying to get into mine it didnt send me an email about disabling my account at all i need help gettin in contact