Paint doesn’t always come out how you imagined it might.
The color may not be exactly what you need.
The paint, itself, may have problems with the formula which impedes its ability to adhere to the surface you intend to paint.
No matter what the problem may be, you may need to return your paint to Dunn-Edwards.
We found out if you can return paint to Dunn-Edwards and the steps to do so for you.
Can You Return Paint To Dunn-Edwards? (Everything To Know)
Yes, you can return the paint to Dunn-Edwards.
They have two policies that cover paint returns.
One policy requires that you have the receipt or proof of purchase with you.
If you do, then they’ll also need to see customer identification of some sort.
A driver’s license or passport will suffice.
Bring the identification, proof of purchase, and the paint with you.
The paint needs to be in its original container.
It’s best if the paint isn’t opened, but they’ll still accept it if it as long as it’s in its original container.
With these items, you can return the paint to Dunn-Edwards and receive money back.
They’ll credit your credit card, write you a check, or hand you cash for the amount that you paid.
The other policy covers those who don’t have proof of purchase or a receipt with them.
You still need to bring the paint back in its original container.
The original customer who bought the paint also needs to be the one who returns the paint.
If you use this method to return your paint, then you’ll receive a store voucher instead of money.
The store voucher will be for the amount that you paid for the paint.
It’s only useable for Dunn-Edwards products.
You have 120 days to use the voucher before it expires.
To make a return, you also have a window.
You’re able to return the paint for up to 30 days from the date of its delivery to you.
After 30 days, Dunn-Edwards will not accept the paint as a return.
How Long Can You Wait To Pick Up Paint From Dunn-Edwards?
At some point, you may find yourself unable to pick up your paint from Dunn-Edwards.
Circumstances may have changed and you may not be able to purchase it.
You may wonder how long Dunn-Edwards will hold onto your paint and if they’ll automatically return it for you.
Dunn-Edwards will hold onto your paint for 14 days.
During that time, they will make attempts to contact you to tell you to pick up your paint.
The frequency of these calls depends on how busy the store is at the time.
You may only receive one warning about your paint.
After 14 days are over, Dunn-Edwards treats your paint like a return.
They’ll return it to their stock, and you’ll receive your money back.
You’ll receive your money back in whatever format you used to purchase the paint.
They will not return or refund certain items.
Products they consider as non-stock items are not returnable or refundable.
Instead, they donate these items to charity, recycle them, or dispose of them.
This means that if you find yourself no longer needing the paint or needing your money back, then you can wait 14 days.
As long as it isn’t a non-stock item, you’ll receive your money back without needing to do anything.
What Is The Dunn-Edwards Homeowner Lifetime Warranty?
Instead of returning the paint, you may consider signing up for the lifetime warranty from Dunn-Edwards.
Only homeowners are eligible for the Homeowner Lifetime Warranty.
The warranty states that if the paint cracks or peels on a surface that was properly prepared beforehand, they’ll replace the paint for you.
You don’t receive a charge for it.
The reasoning behind it is that the paint was likely defective, or the formula was not mixed the right way.
Taking advantage of the warranty can save you a lot of money if you use paint and find that it starts to crack after a few days of use.
You may enjoy the color and thus not feel the need to return the paint initially.
You might even use the entire can of paint and have nothing to return.
A warranty ensures that you receive your money back if something goes wrong later.
There are a few things the warranty does not cover, however.
It won’t cover normal color fading.
Depending on the type of paint that you use, color fade is common.
The kind of paint that holds its color the longest is latex paint.
Another thing the warranty doesn’t cover is the loss of its glossy finish.
All paint will lose its gloss over time.
As long as the surface was properly prepared beforehand, the gloss should remain for a long time.
Premature dulling of the glossy finish does not mean you automatically can receive money back.
Chalking is another thing that the warranty doesn’t cover.
Paint becomes chalky when it’s exposed to the sunlight, air, and other pollutants before it dries.
It leaves behind a chalky sort of substance that can completely ruin the paint job.
It’s a frustrating experience and one that Dunn-Edwards won’t cover with their warranty.
That’s because chalky paint is usually a result of human error and not a defect in the paint.
Finally, it doesn’t cover abrasion, cracking, or burnishing due to abuse, wear and tear, or home contraction and expansion.
Paint in high-traffic areas like doors or near doors can become dirty and cracked over time.
In places where people touch the walls frequently, it can start to wear down the paint.
The warranty doesn’t cover normal wear and tear.
It also doesn’t cover cracking due to home expansion and contraction.
Throughout the year, your home is subject to changing temperatures.
Switching from hot to cold temperatures can make the home expand and contract.
As a result, the paint cracks.
The warranty won’t cover this kind of damage.
In order to keep the warranty valid, you must also remain in the home where the paint is.
If you move, then the warranty doesn’t follow you or cover the paint in the new home.
It only covers the paint that you use in the home that you’re living in when you sign up for the warranty.
Otherwise, the warranty remains in effect for as long as you live there.
There are also a few other aspects that can void your warranty.
Damage caused by mold or mildew can void it.
The warranty doesn’t cover damage to the paint, or its color, because of those damages.
It also requires you to perform regular maintenance on the paint to keep it fresh and healthy.
You can maintain the paint by cleaning it regularly with mild soap and some cold water.
Finally, you need to prepare the surface correctly before painting it.
If you don’t prepare the surface, then the paint won’t stick to it well.
You’ll notice cracking and peeling.
Since the problem is due to a lack of preparation on your account, the warranty will not cover this.
Documentation of proper preparation is a good way to prove to Dunn-Edwards that you prepared the surface the right way before painting it.
Where Do You Return Paint?
Almost any hardware store will accept paint.
To return paint to Dunn-Edwards, you need to take your paint cans to their returns area.
Keep the paint in its original container and provide them with your ID and receipt or other proof of purchase.
They’ll either give you a store voucher or your money back depending on your circumstances.
Some Dunn-Edwards retailers will also have an area dedicated to paint returns and paint recycling.
If you don’t want to return your paint but would rather recycle the paint that you have left, then you can do so at Dunn-Edwards.
To recycle your paint, you need to know their policies.
They’ll accept the following types of paint:
- Acrylic paint
- Additive paint
- Alkyd paint
- Deck coating paint
- Enamel paint
- Field paint
- Floor paint
- Latex paint
- Lawn paint
- Metal coating paint
- Oil paint
- Paint primer
- Rust preventatives
- Shellac paints
- Urethane paint
- Water-based paint
- Waterproof-repellent paint
- Waterproof wood sealer
- Waterproofing concrete sealer
While they accept all of the types of paint listed above, they do have a few policies about recycling the paint.
You’re able to recycle 20 gallons of paint a day.
If you go over that amount, then you’ll need to come back the next day to recycle the rest of your quantity.
That extends to your total gallon of paint.
You can’t recycle 20 gallons of acrylic paint, then also recycle 20 gallons of sealers, for example.
It’s 20 gallons of paint total.
The paint also needs to be wet.
They won’t accept the paint if it’s dry.
That’s because, at that point, they can’t recycle the paint.
It’s past its expiration date and is no longer useable.
You also need to keep the paint in its original container with the original label on it.
This helps them distinguish between the different types of paint.
It keeps certain types of paint together during the recycling process.
It also shows that you bought your paints from Dunn-Edwards instead of another store.
You also need to secure the lid before you bring it in for recycling.
This helps keep the paint wet.
It also keeps it from making a mess during transport.
Dunn-Edwards will not accept paint for recycling that comes with an opened or rusty container.
They can’t be leaking either.
Rusty cans indicate that the paint is very old.
It may not be recyclable anymore.
There’s also a chance that the rust got into the paint which can affect its quality.
It could contaminate the rest of the paint that’s recycled with it.
If the paint can has been opened, then you need to secure the lid before you can recycle it.
Every type of paint follows these policies.
How Do You Recycle Paint?
When you’re left with paint that you don’t need, then you may be unsure of what to do with it.
The best choice is to find a way to use it.
You can always use it for smaller projects later.
If you want to get rid of your paint, however, then you can always recycle it with Dunn-Edwards.
Recycling is the best option because attempting to dispose of it at home is dangerous.
Paint is considered a hazardous material.
It can leak into the groundwater if you pour it outside.
Once it’s inside of the groundwater, you could drink it and introduce those toxins to your body.
You should also never pour it down the sink.
It mixes with wastewater.
Although water management facilities will do their best to clean the water, filtering out paint is difficult.
It can return to people’s homes and make their drinking water toxic.
You should also never throw paint cans with paint in them in the garbage.
Paint is flammable.
When it’s dropped in a landfill, it can start a fire.
Pouring paint down the sink or on the ground can result in fines and jail time.
The better solution is to bring to Dunn-Edwards or another waste facility that offers paint recycling.
You can check your local recycling centers to see if they accept hazardous materials like paint.
If you have old paint on your hands, then you won’t be able to recycle it at hardware stores.
They only recycle fresh paint.
In this instance, you need to find a waste management company that deals in hazardous materials.
They’ll accept your paint no matter how old it is.
If you have oil paint or oil paint cans to recycle, then you’ll need to speak with the waste management company beforehand.
Even if they accept paint, they may not accept oil-based paints and paint cans.
That’s because oil-based paint is flammable.
Once you find a recycling center, hardware store, or a waste management company that will accept your paint, take it to them.
They’ll take it off your hands, and you can avoid stockpiling hazardous materials.
Benefits Of Recycling Paint With Dunn-Edwards
There are a ton of benefits you can enjoy when you choose to recycle your paint with Dunn-Edwards.
Here are a few of them.
1. Reduce VOCs
VOCs, or volatile organic compounds, are dangerous compounds that can cause cancer.
They exist in paint and will be released in the air when the paint dries in the landfill.
Along with causing cancer, VOCs can create ozone.
They harm the environment.
When you recycle paint, it reuses the paint instead of letting it dry in a landfill.
There are fewer VOCs released into the environment.
As a result, the soil, water, and air are safer.
2. Saves Resources
Any time someone recycles a product, that’s one less that product that undergoes manufacturing.
That can save a lot of resources and decrease the carbon emissions put into the environment during its manufacture.
3. Smaller Landfills
Recycling decreases the size of a landfill.
It keeps items out of the landfill that don’t need to be there.
With smaller landfills, the surrounding area can flourish.
When a landfill needs expansion, it means a reduction in greenspace and habitats for wildlife.
Recycling paint is one more step towards creating smaller landfills.
You can return paint to Dunn-Edwards and receive money back if you have your receipt and ID.
Without the receipt or your ID, you can receive a store voucher for the amount that you paid for the paint.
Dunn-Edwards also offers recycling services for those who want to return paint that they no longer need.
Using these recycling services from Dunn-Edwards can help protect you and the environment.